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Evolution and transformation of Business Intelligence (BI)

Blog Author Shanu Patil Modis  Written by– SAP Resource Manager

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Modis Business Intelligence Solutions

In the midst of a technological revolution, Business Intelligence (BI) has evolved from a simple data analysis tool to a mechanism for business transformation. In its latest guise, BI has proven an invaluable tool for business, capable of improving:

  • Profitability
  • Performance
  • Operational excellence
  • Customer relationships
  • Workforce effectiveness

Historically, BI utilised such systems as Information Builders, SAS, MicroStrategy, Informatica, QlikView, Cognos, Oracle Hyperion, Siebel, Sybase and Business Objects to collect and analyse the data used to generate customised reports for decision making. However, as BI was solely the province of IT, its scope was limited for practical application in a real-time business environment.

The BI evolution

BI is now a major part of strategic business transformation, delivering capabilities that extend far beyond spreadsheets to provide an accurate picture of business and improve the effectiveness of decision making.

With the recent explosion of Big Data and intuitive BI tools, data is now far more accessible — allowing employees in every department to identify where revenue can be increased, and costs decreased. The ‘self-service’ aspect of BI means that non-technical staff can create personalised reports without technical assistance, further benefitting organisations by freeing up IT resource to focus on business critical tasks.

Oracle, Microsoft and SAP are devising innovative business analytics initiatives to:

  • Improve customer engagement
  • Build better products
  • Track frauds
  • Equip employees with an understanding of Business Analytics to drive daily efficiency

With high performing companies 50% more likely to use analytical information strategically, the statistics speak for themselves . But despite the knowledge that a BI strategy can equip employees with essential information at crucial junctures — allowing workers at every level to anticipate change and identify opportunities — only 14% of organisations utilise BI on a daily basis.

The combination of BI and advanced predictive analytics — a joint solution provided by SAP in the form of HANA and Business Objects BI Suite — is often preferred by high performing industry players; enabling them to implement, invest and innovate with greater ease.

A combined BI and analytic strategy can:

  • Increase revenue by 69% per employee when an understanding of business and technical requirements for BI is in place
  • Decrease costs by 20% when multiple BI tools are consolidated into a standard portfolio
  • Lower BI expenditures by 16% when a formal BI competency centre is in place

However, 57% of companies don’t have BI program, 74% admit to having difficulty defining business requirements, and 17% are unsure about using BI; something that has affected their performance and decision making prowess, and compromised their competitive ability.

Implementing BI for business

Organisations with a defined BI strategy have reported improved sales processes, better customer support, heightened competitive intelligence, and greater brand awareness.

At Modis, we specialise in providing a wide spectrum of BI experts, including Oracle, QlikView and SAP Big Data (Business Object BI, Sybase IQ and HANA); these specialists design BI solutions that help organisations to remain flexible, fluid and future proof while quickly adapting to changing market conditions, new regulations, and current compliance. Ultimately, these solutions deliver data capable of:

  • Generating greater insight
  • Achieving cost savings
  • Delivering competitive advantage

With unrivalled industry expertise, we’re currently relied upon by 58 companies to supply experienced BI professionals — enhancing their strategic planning capabilities and allowing them to remain competitive in a dynamic business environment.

To speak to one of our specialist consultants about sourcing high calibre BI professionals for your organisation, please contact Andrew Fisher for UK requirements or Shanu Patil for EU requirements

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SAP Outlook 2014

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Blog Author Shanu Patil Modis  Written by– SAP Resource Manager

SAP focuses on Big Data for 2014

 
In 2013, SAP solidified its market share by implementing cloud-based initiatives (including SuccessFactors and BusinessByDesign) to provide cloud, in-memory and mobility solutions for businesses on a global scale. But as SAP continues to grow its reputation as the ERP leader in the market, their focus for 2014 is firmly set on ‘Big Data’.

In 2014, Big Data is expected to evolve into mainstream usage, and with SAP’s Big Data offerings, businesses will be able to use large volumes of data sustainably and responsibly.

SAP’s Big Data technologies

SAP offers an extensive range of Big Data technologies, such as:

  • HANA
  • BusinessObjects BI
  • Enterprise Information Management (EIM)
  • Sybase IQ
  • Sybase Event Stream Processor (ESP)

Businesses are promised tangible results — including flexible data management, increased operational efficiency, and capital cost reduction. Little wonder then that both commercial and public sector organisations have chosen to invest in Big Data.

Big Data’s industry share

Currently, the ten most prominent industries to have realised the business value of SAP Big Data include utilities, banking, telecommunication, retail, FMCG, transportation and logistics, oil and gas, healthcare, chemical and manufacturing.

  • With SAP HANA, the utilities industry can analyse smart grid and smart meter data to maximize energy delivery, gauge usage patterns, and reduce costs.
  • The banking industry will be able to leverage financial and risk management insights to address banking issues promptly and streamline customer services across all channels.
  • The telecoms industry can deepen insight into customer behaviour to make the most of interaction for increased revenue.
  • In the retail sector, businesses would be able to respond to customer needs with targeted and personalised offers.
  • FMCGs can speed up their growth with real time insight into consumer and market dynamics; evaluating trends and opportunities to gain competitive advantage.
  • Transportation and logistics will be able to analyse profitability at a granular level — optimising itineraries and cargo selections to increase flexibility, reduce transportation costs, and improve asset utilisation.

Additionally, cloud based and mobile initiatives will remain in high demand throughout 2014, while SAP Solutions — including SAP SRM, CRM, HR, SCM, logistics (MM, WM, SD), SCM and BW — will continue to flourish.

Firsthand access to in-demand SAP specialists

With SAP Solutions and Big Data gaining popularity across every industry, quality SAP professionals are in high demand — meaning that if you want the best people for your business, you need to work with someone who has the right connections.

As specialists in SAP recruitment, we have relationships with more than 80,000 of the market’s most experienced and technically proficient SAP professionals. And with a solid reputation as an industry renowned SAP hiring partner, our team is well placed to support your implementation and recruitment needs.

To speak to one of our experienced consultants about securing the right SAP resources for your business, contact shanu.patil@modis.co.uk

The benefits of SAP mobile for your business

SAP mobile
Image via Mashable

Blog Author Shanu Patil Modis  Written by– SAP Resource Manager

From marketing and promotions to security and reliability, SAP can be used to boost those all-important customer and internal stakeholder engagement levels; it can also provide greater flexibility for your users, as well as increasing the accessibility of information — essential in today’s ‘need it now’ culture. But the benefits don’t end there.

SAP also promises to:

  • Increase operational efficiency and enhance workforce productivity
  • Improve customer satisfaction levels
  • Reduce personnel, IT and maintenance costs
  • Provide competitive differentiation
  • Reduce sales cycle time
  • Increase reach and proximity to the customer
  • Enable accurate and faster decision making
  • Reduce fraud by providing a secure data infrastructure

In today’s globally competitive market, can you really afford to be without it?

37% of the world’s workforce will be mobile by 2015*

Mobile is changing the way that your customers operate, but it’s also changing the way that your employees behave. With the dawn of BYOD (Bring Your Own Device), today’s workers expect their employers to move with the times, equip them with up-to-date technology, and afford them the flexibility to bring their own device (be that tablet or smartphone) to the workplace.

Aside from issues of attraction, engagement and retention, evolving company policy to accommodate the shift in mobile usage can also have a profound impact on your business performance — helped in no small measure by the implementation of SAP. In fact, 36% of workers are found to be more productive with SAP, and three in five employees say they don’t need to be in the office to be productive.**

With SAP solutions, virtual boardrooms can be created from a single tablet, managers have the freedom to approve reports and requests from their smartphones, and workers are at liberty to instantly communicate and collaborate with their colleagues from any device, in any location.

Other business benefits include:

  • Marketing: execute campaigns to reach the mobile generation
  • Sales: close faster with instant access to customers and data
  • Plant operators: track assets and monitor inventory from smartphones
  • Warehouse: eliminate manual steps with faster automated logistics
  • Customer support: reduce failed calls through access to service data and experts
  • Partners: increase accessibility through supply chain and demand
  • Consumers: transact with mobile applications for day to day activities

Deploying the resources of the future

With our finger on the pulse of industry trends, we can deliver the resources and expertise you need to navigate upcoming movements — placing you one step ahead of your competitors, and helping to ensure the longevity of your business.

As SAP recruitment specialists, we understand the transformative potential of SAP solutions. With firsthand access to the market’s most experienced and technically proficient SAP professionals, we can help you to define and implement a clear mobile strategy that works for your organisation, and provide you with the people you need to make it happen.

2014 has increased appetite for SAP Mobile solutions across every industry sector, which means that SAP professionals — particularly those with expertise in Fiori and SMP — will be in high demand.

To speak to one of our experienced consultants about securing the right SAP resources for your business, contact shanu.patil@modis.co.uk

* CIO Magazine March 2013
** Forbes 2011

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